1. What we offer
2. Who can become an account holder
3. The benefits
4. Order quantities
5. Stock levels and delivery
6. Discounts
7. Marketing Support
8. How to order
9. Payment terms
My father began this business in 1975. My brother Laurie joined the partnership in 1998 followed by myself in 2008.
What impressed me from the start was the good relationships my Dad and Laurie had with customers. Until recently, they would engage, daily, in person, with shopkeepers in northwest London.
The number of electrical shops has dwindled. The supply chain has evolved. The way we and our customers do business has changed. What hasn't changed is trust, built on long term relationships.
And that is why we still have some customers to this day who started with us in 1975! 
Chiswick Lighting (Teleonics) has been a customer since 1975. Starting as an electronics store, it has evolved over the years and is now a lighting shop as well as offering other electrical services.
I've observed this theme over time and seek to carry it forward to the future.
I've been in the wholesale industry long enough now to know what matters when getting a new supplier.
We exist in a massive industry with thousands of businesses.
No lighting business is everyone's cup of tea. No lighting business can 'be all things to all men'.
Not being one to shy away from the truth of this, I will set out the key facts so you can decide if Lampfix is the best fit for you.
1. What we offer
Our top 3 best selling categories are lampholders, lamp parts and cable.
These sales are often accompanied by our production service. For example, selling a bespoke pendant will include a lampholder and cable.
Where to start, and which products to sell
For showrooms:
3 core 0.75mm braided flex - black and antique gold colours.
Outdoor lighting bulkheads (05844 standards, 05842/09011 portholes and 09137 wall lanterns).
For lighting workshops:
For table lamp rewires, these are the top selling componants:
We have a limited range of pre-priced, ready-made pendants. 
Our main focus is to provide you with pendants made how you (or your client) want them, using stock components. We can guide you through this process.
Shades
There are an enormous amount of different shade designs on the market.
We have a limited range of pendant shades. 
See our guide to help you choose the right lampholder for the shade.
Areas in which we do not specialise
Mass produced contemporary lighting
Downlighters
Control gear
Lighting design
Our Guarantee
We give a 12-month guarantee on all our products. We also have a fair and transparent returns policy.
2. Who can become an account holder?
To open an account, you need to:
be a trading business
have a long term need for regular lighting components supply
This covers, (but is not limited to) most wholesalers, shops and workshops.
3. What are the benefits?
There are several benefits to being an account holder:
access to all the lamp fixing essentials under one roof
dedicated support and a growing amount of educational material
long-term security partnering with a well-established brand
Access to competitive pricing
No initial investment required
4. Order quantities
You can order according to your business needs.
Some resellers like to keep stock, others order when they need.
There are no small order charges.
5. Stock Levels and Delivery
Levels & Continuity
We buy or make each product using reorder rules based on volumes sold in the last 365 days.
This is a moving window so we check and tweak these rules daily.
Doing this mitigates the effect large 'out of the blue' orders have on stock levels. It doesn't rule out stock issues altogether, but significantly reduces them..
Geographic product origin proportions:
60% UK
25% EU
15% Far East
We tend to stockpile European and Far Eastern products to reduce stockout likelihood.
Products come and go based on our customer's needs. Using the 80/20 rule, we add slow movers to the clearance section of our website and end once they sell out.
If a manufacturer drops a product we can't make or get elsewhere, we will end the listing.
Lead times
We deliver any order you place for in-stock items the next working day.
Make to order products or bespoke products can take longer, 2-5 days.
6. Discounts
You will get access to no-haggle competitive pricing. You will enjoy an attractive discount on our website prices. This gives you pricing flexibility. This discount is the same for all our account holders. You’ll know this once we’ve established your credentials. (business with a long term need for regular lighting components supply).
We do not control the prices resellers sell our products at.
We display Ex VAT prices on our website. These prices curruntly reduce at quantities of 10, 25, 50 and 100 even before the discount.
We issue pricelists from time to time when prices have entered a settled period.
The best place to look for a current price is the website.
7. Marketing support
Printed literature
We provide our resellers with hard copy catalogues to hand out to clients. 
From experience, we find these are very helpful sales aids.
Display Samples
Free shipping on samples to resellers.
We offer free individual flex samples on request
We also offer flex display boards (set of 2) for £10.00
All other samples are chargeable.
Can I sell Lampfix products online?
Resellers can sell Lampfix products online provided they state the brand as 'Lampfix'.
Product Images
You will have permission to use our website images.
Navigate to the product itself, and select the variant required if necessary.
Right-click the image
Click ‘save image as’
Save the image to your computer.
Higher-res images may be available on request, on a case by case basis, if available.
We do not offer all our product images in bulk as one memory stick or download.
Sales Content
Sales content we have apart from our printed catalogue is on the product pages or blog. This is valuable educational material and we are adding to it daily. You can refer to this on our website.
Datasheets
If we have a datasheet for a product, it will be available for download on the product page.
We don’t yet have datasheets for every single product we stock.
If you find a datasheet is missing, please ask we’ll make one available to you within 24 hours.
Lifestyle Images
We rarely see our pendants installed in their final locations. This is because we do not carry out lighting projects ourselves. Instead, we provide the lighting material to wholesalers or contractors.
As a result, we can offer very few lifestyle images, unfortunately.
8. How to order
The easiest and cheapest way to order our products is online.
This gives you:
a lower carriage paid threshold (£50)
a lower carriage charge if under (£3.95)
no order transcription errors
You can also place orders by email or phone.
However, this gives you:
a higher carriage paid threshold (£100)
a higher carriage charge if under (£7.50)
a higher chance of order transcription errors
You can order bespoke items online in most cases. If this is not possible you can order by email.
You will need to apply for a login to our website to be able to order online at reseller prices.
9. Payment terms
Most of our resellers pay by card each time they order, storing their card details on our site.
For spenders with a projected spend of £5000 + per year, a 30-day payment term may be set. The form for this will be available on request after the first 3 orders.
So….is Lampfix right for you?
If you need a long-term supplier of lighting components, consider adding Lampfix to your list.
Our aim is to be a supplier you can trust.
We don't hard sell our products. We will tell you the pros and cons, the how-to's, the best for's, and then let you decide.
We aim to be around for the long term through sustainable growth. We aim to keep the best products available to you.
Think we can help? You're on! Contact us now to request an account.
Is Lampfix a good fit for my business?